World Class Diagnostics

Quality and innovation set us apart.

From initial product development to process and service delivery, quality is the core of everything we do. We go the distance to ensure excellence, proactively adopting innovative technology and adding layers of rigorous controls to refine our products. We do this because higher quality health services today translate to better health care and improved patient lives tomorrow.

Ongoing Product Development

We partner with research entities, universities, and laboratories during the early stages of product development at True Health. We carefully consider emerging research and weight it against industry standards and historical evidence. This allows us to remain forward-thinking and uncover the most effective ways to impact patient outcomes.

Highly Skilled, Agile Teams

We employ a team of certified scientists with a wide range of experience and specialties. Our laboratory team holds advanced degrees and specializations in scientific fields such as forensic biology, clinical chemistry, and molecular genetics. We foster an environment of innovation and are confident in implementing new ideas from within.

Advanced Automation

We focus on accuracy and use sophisticated automation technology to help ensure it. This includes a multi-platform “cherry-picking” sample transport robot, unique barcode-based sample tracking system, and highly customized, automated lab equipment. By continually adopting and refining new automation methods, we maximize test accuracy, improve turnaround time, and increase lab personnel safety.

Built-in Quality Control

We employ quality assurance checks that are above and beyond industry standards. The cornerstone of our quality control process is our laboratory results analysis, which uses an advanced statistical logic program to verify lab results against current and historical data. One of the final stages of our quality control process is an added layer of human touch, in which our credentialed team of laboratory review scientists manually analyzes lab reports to guarantee accuracy.

Proprietary Technology

We boast proprietary instrumentation for 100+ patent-pending and patent-issued tests, including innovative markers such as lipoprotein(a) particle number [Lp(a)-P], and the HS-Omega-3 Index®.

Sophisticated Biostorage

Our storage system enables retrieval of up to 1.2 million one-milliliter aliquots at any time. Temperature and humidity levels of True Health’s facilities are controlled and monitored electronically, 24 hours a day,  365 days a year,  ensuring maintenance of sample integrity.

Next-level sample access

Our multi-level refrigerator, or “vertical lift module” (VLM), allows samples to securely commute between multiple floors of our laboratory. The VLM allows True Health scientists multiple points of entry for access,  increased productivity, and reduced search time. This means our scientists can access and analyze samples faster and with greater accuracy.

“Our advanced scientific processes and equipment are only as valuable as the True Health team that stands behind them. I am truly impressed by our team’s commitment to quality, to continuous improvement, to a steadfast focus on accuracy, and to always be keenly aware that every sample provides hope for someone to live a longer, healthier life.”

–Bobbie Sutton, MD, PhD, Laboratory Director for True Health

State of California Department of Health License COS00800349
State of Florida Agency for Health Care Administration License 800025877
State of Maryland Department of Health License 1683
State of Pennsylvania Department of Health License 31700
State of Rhode Island Department of Health License LCO00977