Billing Representative

About True Health

True Health Diagnostics is a health services company providing innovative clinical services and diagnostic information to help people live longer, healthier lives. The company specializes in earlier-stage prevention and diagnosis of chronic disease, including cardiovascular, diabetes, cancer, genetic disorders and a range of metabolic conditions. True Health is a trusted partner of medical professionals because we help them obtain accurate and necessary diagnoses that can improve patient care. True Health is headquartered in Frisco, Texas, with operations across the country.

Work Hours/Positions Available:

This position is Monday – Friday, 8 hours per day. We are recruiting for three Billing Representatives. The preferred candidates will have accounts receivable, cash posting and/or client billing and insurance follow-up experience. In addition, the best candidate will have great attention to detail and be a team player. We are looking to interview as early as the end of this week for the open positions.

Position Overview:

The Billing Representative engages in accurate and timely submissions of insurance claims; including obtaining missing information, denials, claims follow-up, cash posting and customer service calls Maintains compliance with departmental standards, True Health Diagnostics policies and procedures, HIPAA and healthcare governing agency policies and procedures.

Required Education, Skills and Experience:

  • High School Diploma or equivalent
  • Position requires computer proficiency, attention to details, accuracy, organizational skills, and verbal and written communication skills.
  • Three-five years of healthcare insurance experience.
  • Working knowledge of major payers and their websites necessary
  • 10 key proficiency, EOB knowledge
  • Previous medical laboratory experience is preferred.
  • Ability to communicate well through written and verbal means is required.
  • Requires computer proficiency and a high degree of proficiency with the Microsoft Office Suite to include Excel.
  • Attention to detail, accuracy, time management and organizational skills
  • Knowledge of commonly-used concepts, practices and procedures within the field of healthcare insurance.
  • Ability to maintain strict HIPAA compliance
  • The ability to multi-task, prioritize, work under pressure and a commitment to achieving customer satisfaction is the key to success in this position.

Essential Functions/Responsibilities (other duties may be assigned):

  • Interpret and analyze EOBs, remits and payment posting entries
  • Accurate and timely submissions of insurance claims; including obtaining missing information, denials, claims follow-up, cash posting and customer service calls
  • Work effectively with ICD-10 Codes and CPT codes on claims
  • Contact payers about bill payment and be able to accurate utilize the payers website
  • Adhere to True Health’s Health and Safety guidelines for the protection of each individual working in the laboratory. Training is provided annually and review is provided as needed during staff and team meetings

Work Environment:

OSHA RISK FACTOR CATEGORY 1. The employee is regularly required to talk or hear. The employee frequently is required to stand, walk; sit; and use hands to finger, handle, or feel, and work with a computer. The employee is occasionally required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and smell. The employee must occasionally lift up to 50 pounds and/or carry objects weighing up to 25 pounds. The employee is required to perform repetitive motions, including reaching above the head, and typing. Specific vision abilities required by this job include peripheral vision, depth perception, and ability to adjust focus. Color-blindness testing is required for those with job-specific duties requiring color discrimination.

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